Legal
Privacy Policy
Last updated: July 2026. This is a starter policy — have it reviewed before public launch if needed.
Who we are
Crystal Management Services (“we”, “us”) provides care business consultancy and training services in the UK. Contact: schola@cteprojects.org.uk, +44 7949 547251.
What we collect
When you use our enquiry forms or contact us, we may collect your name, email address, phone number, and the details of your message or booking request.
How we use your information
We use your information to respond to enquiries, schedule discovery calls, deliver services you request, and improve our website and communications. We do not sell your personal data.
Legal basis
We process personal data where necessary to take steps at your request before entering a contract, to perform a contract, or based on our legitimate interests in operating and improving our business — and where required, with your consent.
Sharing
We may use trusted providers (for example email, CRM, analytics, or booking tools) to help us operate. They only process data on our instructions.
Retention
We keep enquiry and client information only as long as needed for the purposes above, or as required by law.
Your rights
Under UK GDPR you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. To exercise these rights, email schola@cteprojects.org.uk.
Contact
If you have privacy questions, contact us using the details above.